KQWS-3350-RQ335

How do i track my order status? 

You can track your order by sending an email to us or call our customer careline at 016 299 2236 for order status.

What shipping options does our brands offer?

We do offer several shipping options such as courier and home delivery services. 

How do i select the shipping option for my product?

All shipping options will be shown during checkout.

How do i see which shipping options are available for a product?

Shipping options are shown below the short description of a product.

When will i receive my order?

Home delivery for Peninsular Malaysia takes 3-7 working days, unless stated otherwise. East Malaysia delivery may take up to 21 working days.
*Note: During promotional campaigns, delivery may times may be longer. 

Will i receive a call before delivery?

Yes, our delivery personnel will notify you with a call on the date and time of delivery before delivering to your doorstep.

What if i am not at home when the package arrives?

Should you not be able to receive your order, a re-delivery will be arranged at another time.

Can i change my delivery address after my purchase?

Yes, you can. Just send an email to our brands email or call our customer careline at 016-299 2236